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Tips for Mobile Deposit

  • Keep your deposited check in a safe place for 30 days in case any issues arise.
  • Before logging into the Investors Community Bank Mobile Banking app, close all other apps running in the background on your mobile phone.
  • Endorse the back of your check and include “MOBILE DEPOSIT ONLY FOR ICB.”
  • Carefully enter the check amount to ensure it matches the amount written on your check.
  • Flatten folded or crumpled checks before taking your photos.
  • Place the check on a dark background in a well-lit area.
  • Keep your phone flat above the check when taking your photos.
  • Keep the check within the viewfinder on the camera screen.
  • Try to minimize the area surrounding the check in the photo.
  • Make sure the entire check image is visible, in focus, and that all four corners are captured before submitting your deposit.
  • Ensure the MICR line (numbers at the bottom of your check) is readable.

Always Remember:

  • Investors Community Bank will never ask for any sensitive information in SMS text messages.
  • Password-protect your device and do not allow it to remember passwords.
  • Never share your mobile banking password with others and always log out of the service when not in use.
  • Avoid turning Bluetooth on when conducting transactions.
  • Devices that are “always on” present a target for exploitation.